Refund Policy

We want customers to understand how refund requests for PC Repair Driver are handled. Customers may request a refund within 15 days of the original purchase date. Because PC Repair Driver is digitally delivered and an activation key may be issued shortly after verified payment, refund requests are reviewed based on the circumstances of the order, license use, the reason for the request, and applicable law.

1. Before Requesting a Refund

If you are experiencing an activation, download, compatibility, or product issue, please contact support@pcrepair247.us. Many purchase or activation problems can be resolved without cancelling the license.

2. How to Request a Refund

Refund requests must be submitted within 15 days of the original purchase date. Send your request to support@pcrepair247.us from the email address used for the purchase when possible. Include your order or transaction ID, the license plan purchased, and a clear explanation of the issue. Do not send full card numbers, card security codes, passwords, or other unnecessary sensitive information.

3. Review of Requests

We review refund requests using available order, payment, activation, support, and fraud-prevention information. A request may require reasonable verification that you are the purchaser. Eligibility can also depend on mandatory consumer rights that apply in your location.

4. Digital License Delivery

PC Repair Driver is a digital product. After verified payment, the activation key may be displayed on-screen and sent by email. Activation or substantial use of a digital license may affect refund eligibility where permitted by law. This does not limit any non-waivable rights you may have under applicable consumer-protection law.

5. Duplicate or Incorrect Charges

If you believe you were charged more than once for the same intended purchase, or the amount charged does not match the checkout you approved, contact us with the relevant transaction information so we can investigate.

6. Unauthorized Transactions

If you believe a payment was made without your authorization, contact your payment provider promptly and notify us so we can review the related order and license activity.

7. Approved Refunds

When a refund is approved, it is generally returned through the original payment method where supported. Processing and posting times are controlled in part by the payment provider or financial institution and may vary. A refunded license may be cancelled or deactivated.

8. Payment Disputes and Chargebacks

If you have a problem with an order, contacting us first can often resolve it faster. A payment dispute, reversal, or chargeback may cause the associated license to be suspended while the transaction is reviewed.

9. Changes to This Policy

We may update this Refund Policy to reflect changes in our product, checkout process, payment providers, or applicable requirements. The current version will be posted on this page.

10. Contact

For refund assistance, email support@pcrepair247.us and include your order or transaction ID.