Starter
$499.99
Essential remote support for one computer or printer, including initial diagnosis, basic configuration, and a service summary.
- One supported device
- Remote diagnostic session
- Basic Windows or printer troubleshooting
- Service summary
Professional
$999.99
Extended support for professionals who need deeper troubleshooting, software setup, performance optimization, and follow-up guidance.
- Up to two supported devices
- Windows and software troubleshooting
- Performance and startup review
- Priority follow-up
Advanced
$1,499.00
Comprehensive technical assistance for multi-device setups, advanced software issues, printer networking, and structured remediation.
- Up to four supported devices
- Advanced troubleshooting
- Printer and network configuration
- Detailed recommendations
Enterprise
$1,999.00
Business-focused support for larger technical issues, shared resources, user access, and coordinated service planning.
- Business environment review
- Shared folder and printer assistance
- User-access troubleshooting
- Change summary
Business Standard
$2,499.00
Ongoing support package for small businesses requiring dependable desktop, software, printer, and basic server assistance.
- Small-business support scope
- Desktop and printer assistance
- Basic server triage
- Scheduled service coordination
Business Plus
$2,999.00
Enhanced business support with wider device coverage, preventive checks, configuration documentation, and priority handling.
- Expanded device coverage
- Preventive system review
- Configuration documentation
- Priority support
Business Premium
$3,400.00
Premium support for organizations needing advanced troubleshooting, server review, backup checks, and planned technical changes.
- Advanced business troubleshooting
- Server and backup review
- Maintenance planning
- Priority escalation
Business Elite
$4,900.00
Highest-level package for complex small-business environments requiring coordinated support, documentation, and strategic technical guidance.
- Complex environment assessment
- Server, software, and network support
- Technical documentation
- Highest service priority
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Before purchasing
Please review the plan description and contact support if you are unsure which package fits your environment. Hardware parts, third-party licenses, subscriptions, travel, taxes, and specialist services are included only when expressly stated in writing.
Refunds and service terms
Purchases are subject to the 30-Day Refund Policy, Terms & Conditions, and the agreed service scope. Payment does not guarantee that every hardware, software, data-recovery, security, or third-party issue can be resolved.