Information we collect
We may collect information you submit through email or support forms, including your name, contact details, device information, issue description, service records, and payment status. We should collect only what is reasonably needed to respond, provide support, maintain records, prevent misuse, and meet legal obligations.
Sensitive information
Do not submit passwords, one-time codes, full payment-card numbers, banking credentials, government identifiers, health information, or unrelated confidential files. During remote support, close private documents and accounts that are outside the agreed scope.
How information is used
Information may be used to respond to requests, deliver services, communicate about appointments, process payments through approved providers, maintain service and accounting records, improve website operations, protect security, resolve disputes, and comply with law.
Payments
Payment providers such as PayPal may process payment information under their own privacy terms. PC Repair 247 should not store card details that are handled directly by the payment provider. PayPal secrets must remain server-side.
Cookies and analytics
The website may use essential browser storage for consent preferences. Optional analytics, advertising, chat, or tracking tools should be activated only after the policy is updated and legally required consent is obtained.
Sharing
Information may be shared with service providers that support hosting, email, payments, security, accounting, or authorized subcontracting. It may also be disclosed when required by law, to protect rights or safety, or during a legitimate business transfer.
Retention
Records should be retained only as long as reasonably necessary for service, accounting, dispute, security, and legal purposes. Retention periods should be finalized according to the business location and applicable law.
Security
Reasonable administrative and technical safeguards should be used, but no internet or remote-access system can be guaranteed completely secure. Customers should also protect their devices, accounts, and backups.
Your choices
Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection, or portability. Requests can be sent to the support email and may require identity verification.
Children
The services are not directed to children. A parent, guardian, or authorized adult should request support for a minor’s device.
International processing
Hosting and service providers may process information in other countries. Appropriate contractual or legal safeguards should be reviewed before launch.
Contact
Privacy questions may be sent to support@pcreapir247.com. This template should be reviewed by a qualified lawyer before publication.